Terms of Service - SonicLabs

Key Points

Fair Use Policy

Use our services responsibly and legally.

Your Content Rights

You retain ownership of your content and data.

Service Availability

We strive for 99.9% uptime with planned maintenance.

Clear Billing

Transparent pricing with no hidden fees.

Acceptance of Terms

By accessing and using SonicLabs services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our services.

Use of Service

Permitted Uses

• Build and deploy applications using our platform
• Access and use our APIs within rate limits
• Collaborate with team members on projects
• Use our documentation and resources for development
• Contact our support team for assistance

Prohibited Uses

• Use the service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use the service to harass, abuse, or harm others
• Scrape or misuse our data and APIs
• Impersonate others or provide false information

User Accounts

Account Responsibility

• Provide accurate information
• Keep your password secure
• Notify us of unauthorized access
• Maintain one account per person
• Use your real name and information

Account Termination

• You may delete your account anytime
• We may suspend accounts for violations
• Data backup before termination
• Outstanding fees must be paid
• Some data may be retained per legal requirements

Content and Intellectual Property

Your Content

You retain all rights to the content you create, upload, or share through our services. By using our services, you grant us a license to:

• Store and display your content as part of the service
• Make backups and copies for service reliability
• Process your content to provide features
• Share content you mark as public

Our Intellectual Property

SonicLabs owns all rights to our platform, including:

• Software, code, and technology
• Trademarks, logos, and branding
• Documentation and resources
• Service features and functionality

Billing and Payments

Payment Terms

• Payments are due according to your plan
• We accept major credit cards
• All prices are in USD unless noted
• Late payments may result in service suspension

Refunds

• 30-day money-back guarantee for new users
• Prorated refunds for annual plans
• No refunds for usage-based charges
• Contact support for refund requests

Service Availability

We strive to provide reliable service, but cannot guarantee 100% uptime. Our service level commitments include:

99.9%

Uptime Target

Monthly availability goal

24/7

Monitoring

Continuous system oversight

< 4h

Maintenance

Planned downtime windows

Limitation of Liability

Our services are provided "as is" without warranties. We limit our liability to the maximum extent permitted by law:

• We are not liable for indirect or consequential damages
• Our total liability is limited to fees paid in the last 12 months
• We do not warrant uninterrupted or error-free service
• Users are responsible for backing up their data

Changes to Terms

We may update these terms from time to time. We will notify users of significant changes by:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications
• 30-day notice period for material changes

Continued use of our services after changes constitutes acceptance of the new terms.

Contact Us

Questions about these terms? Need legal clarification? We're here to help.